Category: Management Theory
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In Defense Of Robots And Their Judgments
A second post on the book, Noise, by Kahneman, Sibony, and Sunstein. For the first see here. The authors are experts in human judgment and they have a few useful comments in defense of robots and their judgments. Arguments Against, And For, Robots Noise is a book about the problems of variability in human judgment.…
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Understanding Data Analytics, And ‘Competitive Advantage’
Anil Maheshwari’s Data Analytics Made Accessible is a helpful book. Schools use it as a textbook and it has that feel. There is a lot of information there in a somewhat ‘just the facts’ sort of format. It should help with understanding data analytics. Useful Information To Aid In Understanding Data Analytics The book is…
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The Problem Of Noise
Three major names in the field of decision-making teamed up to write about the problem of noise. Daniel Kahneman, who won the Nobel prize in economics despite not being an economist, Oliver Sibony, apparently a knight in the French Order of the Légion d’Honneur, and Cass Sunstein of Barack Obama’s White House and Nudge fame,…
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Costs Of Not Experimenting
Today I’ll look at the work of Uri Gneezy and John List. Specifically their book, The Why Axis. These are very well respected scholars and they are strong proponents of more real-world testing. Today I most want to highlight the idea that there are very sizable costs of not experimenting. Business Managers Under-Experiment The authors…
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Numbers Don’t Lie, But People Frame Decisions
Vaclav Smil’s book — Numbers Don’t Lie — is a helpful approach to understanding the world. He is able to layout what numbers mean answering a number of important questions around transportation, food, energy etc… The numbers are very helpful. That said, even though he mostly just outlines numbers you can see his perspective coming…
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Use Of Humor In Business
I must confess to being a bit jealous of Jennifer Aaker and Naomi Bagdonas. They get to teach a course on the use of humor in business. It seems like they have a great time doing it. They meet a lot of fun people and do a lot of interesting activities. (As well as doing…
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Valuing Customers As Investments
I think of Sunil Gupta and Don Lehmann’s 2005 book, Managing Customers As Investments, as the third of the valuing customers books. (After Rust and colleagues Driving Customer Equity and Blattberg and colleagues, Customer Equity). It was written a few years after the others and I think that probably helps it read more cleanly. It…
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Belief In Mythical Numbers
The strategy setting process in any organization is always an interesting one. Given its centrality to the idea of managing an organization you might think people had the process down. You would be wrong. Vikas Mittal and Shridhari Sridhar look at the strategy setting process through extensive interviews and surveys. It isn’t always a pretty…
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Virtue Signaling And Balancing Reasonable Perspectives
Geoffrey Miller‘s Virtue Signaling is a compilation of some of his work. All pieces are relatively popular and accessible. In addition to sexual selection this tackles problems related to virtue signaling and balancing reasonable perspectives in speech. The Coddling of the American Mind was a clearly written thesis. Miller’s book is a little different to…
