Category: Understanding Marketing
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Demonstrating the Financial Impact of Marketing Actions
Paul Magill, Christine Moorman and Nikita Avdiushko raise a major problem in marketing. Demonstrating the Financial Impact of Marketing Actions Critical To Show The Financial Impact of Marketing Actions As the authors say When we asked over 300 marketing leaders in the U.S. to identify the activities they find most challenging, the number one thing…
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Entertainment Science
Thorsten Hennig-Thurau and Mark Houston published a comprehensive review of research in the entertainment industries. This book, Entertainment Science, gives more attention to movies than music, games and books, mainly for reasons to do with available research. It is still a fascinating look into all these industries and an amazingly comprehensive book. Nobody Knows Anything…
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Omni-Channel Distribution
At times marketing seems like it is only getting harder. Omni-channel distribution means more ways to communicate and sell to the customer. There is just some much to worry about. Showrooming New technology often drives new ways to communicate with and reach consumers. It also means many more opportunities. It also means many more challenges.…
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Predicting What Image Works For An Individual
One of the central challenges of marketing is that people differ. Marketers would love to create marketing communications that work for everyone. While some communications do pretty well nothing has universal appeal. Some images work fantastically for some people but turn others off. How can we predict who will like what? What helps us in…
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Comparing Canadian And US Consumers
Comparing consumers in different countries can be challenging. I must confess to having doubts about a lot of cross-cultural research, see here for lots of grouchy comments on cross cultural measurement. I worry it is what nice middle class people do when they want to stereotype while still seeing themselves as free of prejudice. Suffice…
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Advertising Budgeting And Managerially Relevant Research
Academic research occasionally desires to be practical. Various journals therefore often have sections that allow for the reporting of the results of practical work with managers. The journals publish such studies even where there aren’t significant theoretical contributions. In the past the Marketing Science journal has published work under “Applications”. In this vein Doyle and…
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The Data Gender Gap
Caroline Criado Perez’s book focuses on the challenges facing women in a world where the primary gatherers of data have been/usually still are men. It highlights the problem of data heavy systems not being as fair as the idea of impartial ‘math’ might imply. (See also here). The problem of what Perez calls the data…
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Thinking Differently About Business School Cases
Bridgman, Cummings, and McLaughlin in their 2016 paper about the case method tell us that the conventional history of the development of business case teaching is missing some vital elements. Cases nowadays come from the perspective of management. There exists a management objective that the students are trying to deliver. This excessively managerial perspective is…
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What Caused The Classic Polling Disaster?
In presidential election polling 1936 stands out as a uniquely bad disaster. What caused the classic polling pisaster? 1936, The Worst Ever Polling Disaster? In 1936 The Literary Digest made a prediction that Republican Alf Landon would beat the incumbent Democratic president Franklin Delano Roosevelt in a landslide. This rates as arguably the biggest disaster…
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Net Promoter And Lessons For Academic Research
I value academic work that speaks to the issues of managers and others outside of academia. The Net Promoter Score/System (NPS) is widely used by managers and so it can be valuable when academics look into this metric. What then can we say about Net Promoter and the lessons for academic research? Reviewing The Literature…
